xbet Terms and Conditions

These terms and conditions ("Terms") apply to the xbet platform and all services under it. By accessing the xbet website, creating an account, or using any of its services, you confirm that you have read each clause of these Terms carefully and agree to comply with them.

xbet is an online gaming and sports betting platform that provides services in Bengali for users in Bangladesh. These Terms constitute a legal agreement between the platform operator and the user. If you do not agree with any of the terms, please refrain from using the site.

For more background on xbet's services, read our About xbet page, which describes the platform's goals and values in detail.

---

2.1 Registration Requirements

To open an account on xbet, each user must provide accurate and complete information. The name, mobile number, and other details given at registration must be real and verifiable. xbet reserves the right to close an account at any time if false information is provided.

• Each person may open only one account.
• Using the same mobile number or payment method across multiple accounts is not allowed.
• Keeping the account password confidential is the user's responsibility.
• The account must not be shared with or used by any third party.
• Any suspicious login activity must be reported to xbet support immediately.

2.2 Identity Verification

xbet may request identity documents or other records for account verification at any time. If a user does not cooperate with this process, the platform reserves the right to temporarily suspend withdrawals from that account.

---

By registering, you confirm that you are 21 years of age or older and that you are legally eligible to use this platform. If it is subsequently found that a user registered while under 21, that account will be closed immediately and all balances in it will be forfeited.

---

4.1 Deposit Methods and Limits

Funds can be deposited on xbet via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. The mobile wallet used for deposits must be registered in the user's own name.

4.2 Withdrawal Methods and Limits

The same methods — bKash, Nagad, Rocket, and Upay — can be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours, though this may vary depending on circumstances.

• The mobile wallet number used for a withdrawal must match the details on the registered account.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Large withdrawals may be delayed if account verification has not been completed.

---

5.1 Welcome Bonus

New registrants on xbet can receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. This bonus is not real money; it is added as a bonus and must be wagered 10 times before any winnings from it can be withdrawn.

5.2 Bonus Terms of Use

• Only one welcome bonus applies per account.
• Bonus funds cannot be withdrawn directly — wagering requirements must be completed first.
• While a bonus is active, the real-money balance may be withdrawn separately, but the bonus balance will be cancelled.
• xbet reserves the right to change or withdraw any bonus offer at any time.
• xbet may request additional information to verify eligibility for a bonus.

5.3 VIP Cashback

The xbet VIP program has three levels: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%), and Gold (up to 1.2%). Cashback is calculated on weekly net losses at the applicable rate. For example, a Silver member with ৳20,000 in net losses for the week will receive up to ৳20,000 × 0.8% = ৳160 in cashback.

---

6.1 Bet Acceptance and Cancellation

Every bet placed on xbet is treated as a binding agreement. Once a bet is confirmed, it generally cannot be changed or cancelled; however, xbet may take exceptional action in the event of a technical error or event cancellation. Odds applicable to in-play bets in sports betting are subject to change after a match has started.

6.2 Technical Issues

If a game is left incomplete due to a server outage, internet disconnection, or any other technical problem, xbet will determine the outcome of that round based on system logs. In such cases, xbet's decision will be considered final.

6.3 Fraudulent Activity

Automated betting using software, bonus abuse, collusion (coordinated betting across multiple accounts), and any other fraudulent activity are strictly prohibited. If such activity is detected, the account will be closed immediately and all associated balances will be forfeited.

---

xbet believes that gaming is a form of entertainment and should never be used as a solution to financial problems. The platform provides various tools to help users develop healthy gaming habits.

xbet's Responsible Gaming Guide contains detailed information on setting deposit limits, self-exclusion, and support organisations. If you feel you are losing control of your gaming, contact xbet support.

• Deposit limit-setting tools are available.
• Requests for a temporary break or long-term self-exclusion can be made.
• Support is available via 24/7 live chat.

---

xbet may temporarily suspend or permanently close an account for any of the following reasons:

• Serious breach of the Terms.
• Providing false or misleading information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Failure to cooperate with account verification.

If an account is closed and there is a valid balance that has not been linked to a proven breach of the Terms, a refund of that balance will be considered.

---

xbet is committed to protecting users' personal data. Information collected at registration is used solely for account management, identity verification, and service improvement. It is not sold to or shared with third parties without authorisation.

Full details of how xbet collects, stores, and processes your data can be found in the Privacy Policy. The site uses SSL encryption to keep all data secure.

---

The xbet platform is provided on an "as is" basis. xbet will not be held liable in the following situations:

• Losses caused by the user's own internet connection failure.
• Unauthorised access by a third party resulting from the user's own weak account security.
• Temporary service interruptions due to unplanned server maintenance or updates.
• Anything beyond xbet's control, such as natural disasters or third-party payment system issues.

However, xbet always works to maintain a high standard of service and to resolve any technical issues as quickly as possible.

---

xbet reserves the right to amend these Terms at any time. For significant changes, users will be notified in advance via their registered email or a site notification. Continued use of the site after any changes will be taken as acceptance of the updated Terms.

The latest version of the Terms will always be available on this page. The "Last Updated" date at the top of the page indicates whether any recent changes have been made.

---

If you have any questions or complaints about these Terms, please contact the xbet support team. Support is available seven days a week, 24 hours a day, in both Bengali and English.

For quick answers to common questions, visit our FAQ page, which covers the most frequently asked questions about accounts, payments, bonuses, and gaming.